We stayed here 2yrs ago; we had a much better experience this time! The quality of the food was really good, lots of choice and everything was fresh. The hotel isn't new but the staff work extremely hard to make sure maintenance is attended to, everywhere is clean, the gardens are in tip top condition and everything works well. All the staff we encountered were friendly and professional and nothing was too much trouble.
Paul
februar 2025
Excellent location - 45 minute walk into the centre of La Palma Staff were fabulous and very very helpful Cesar on reception was fabulous! He spent lots of time informing us how to get into La Palma and his to get the bus for our volcano tour we had booked separately. Hotel was spotless Drinks very reasonable Buffet dining room was as expected for the cost of the stay
Lisa
januar 2025
This hotel, built during Spain's period of prosperity with EU funding, now shows some signs of wear, though it remains comfortable enough. Its east coast location offers convenient access to the airport and Santa Cruz, making it easy to get around. However, this positioning also means more clouds and wind, as the sun rises from this side. The room views are pleasant. The half-board meal plan is a good option, although dinner sometimes involves a short wait for a table. Drinks are not included with dinner. The scarcity of guests vying for poolside sunbeds likely stems from the uninvitingly cool water. The small town offers all essential amenities, including cafes and shops. Overall, the island itself is a unique experience compared to the other Canary Islands, boasting lush greenery and a distinct South American feel. It's definitely worth a visit.
Jacek
februar 2025
The staff service is exceptional, we have been going back there over the years and that stays the same. Good selection of food, you can't go wrong with half board option. Location is perfect. You can't get bored there, many activities are offered.
Anna
juli 2024
Easy to park. Very fast to check in. Room was clean, comfortable and quiet. Plenty of hot water, soaps, creams and shampoos to use as well as other complimentary things to use. The heated pool was warm and lovely, although it could have used a quick clean with a pool net as it had lots bugs and bits floating on the top. The restaurant was impeccable. Plenty to choose from and really decent things. The staff in there worked efficiently and quietly like a well oiled machine. Very impressive. The staff in the bar made lovely cocktails and were happy to chat a little with customers as they worked, giving off a friendly local kind of atmosphere. On the whole, a really nice hotel to spend some time to relax and eat.
Nikki
oktober 2024
Great view from the balcony out to the sea (specified a sea view room) Multiple pools all clean and not overly full. Loved being near to the sea. Also enjoyed the view point only a minutes walk away. Staff all really helpful and friendly.
Joanna
august 2023
Big hotel with all amenities suitable for discovering of the island. Of course its quite crowded but also well managed and mainatined sou you will find your space. There is plenty sunbeds and also you can park your car. There are some dining options nearby the hotel as well. breakfast is fine, especially outside.
Otto
april 2023
The rooms were spacious. The bed very comfortable. The pools were a delight!! The buffet was very varied. Friendly polite staff. It was walking distance to other eating establishments. Chocolate treats in the evening.
Linda
november 2023
Very professional and helpful staff at the front desk. I was not only allowed, but actually offered to use the facilities such as pools after the check-out. The pools and facilities were well-maintained, plenty of options at dinner buffet. I had a room oriented toward the ocean so the views were perfect.
Juraj
mai 2023
Staff generally excellent with the exception. Location is great. A large room ,with comfortable bed, and an excellent sea view.
Zoljargal
mars 2025